What personal information do we collect from the people that visit our blog, website or app?
When arranging for services, registering on our site, tracking shipments or requesting contact, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, tracking information or other details to help you with your experience.
When do we collect information?
We may collect information from you when you fill out a form or enter other information on our site. We may also collect information after you call from Dove Brokerage mobile web pages and speak to our representatives, related to our services, your needs, or tracking of your shipment(s). Last, we may collect information from you when you perform actions on Dove Brokerage social properties such as following us or Likes.
How do we use your information?
We may use the information we collect from you to communicate with you about your shipments, to promote Dove Brokerage’s services, to ask for feedback, to include you in ongoing content updates on social properties, or to send occasional news, when there are relevant updates.
Dove Brokerage will not sell or provide your personally-identifiable information to any third parties (see Third Party Disclosure below).
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Our website and content platform providers share the same policy regarding the protection of your personally-identifiable information.
Do we use 'cookies'?
Understand and save user's preferences for future visits.
We may also use trusted third-party services such as Google, that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings (example Internet Explorer). Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies, some website features may be disabled.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
We do not include or offer third-party products or services on our website.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.
We have implemented the following through Google:
Demographics and Interests Reporting
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Users are able to change their personal information:
By emailing us
By calling us
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur:
We will notify the users via email within 7 business days
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to communicate about your shipments, to market our services or to send relevant news or updates.
To be in accordance with CANSPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at to firstname.lastname@example.org and we will promptly remove you from ALL correspondence.
1080 S. Kimball Avenue
Southlake, Texas 76092